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Frequently Asked Question

About manufacturing

What products can you customize?

You can customize business backpacks, laptop backpacks, travel backpacks, school backpacks, outdoor backpacks, duffel bags, mommy bags, chest bags, waist bags, and other backpacks.

What is the process of customizing a backpack?

First, you send a message to contact us, and we will confirm your needs for customized backpacks (such as the size, color, logo, etc.) of the backpack. Then, we will make samples according to your customized needs. After you confirm that the samples are correct, we will start manufacturing the finished product and test the quality of the finished backpack. After no problem, it will be shipped and finally delivered to your hands.

Can we put our logo on the backpack?

Of course, you can define everything, including the backpack logo (which can be printing, embroidery, rubber badges, metal badges, engravings, cloth labels, etc.) and the backpack’s shape, size, packaging, functions, etc. It can be produced according to your requirements.

How do you ensure product quality?

We will confirm with customers in advance for pre-production. We have a professional QC to inspect the products during the production process.

About order

What are your payment terms and payment methods?

The payment terms are 30% as a deposit and 70% as a balance before shipment.
You can pay our fees with Alibaba Trade Insurance (which supports MasterCard, Visa, electronic checks, delayed payments, and wire transfers). You can also pay directly with our company’s USD account. Western Union is also accepted.

Can you accept small-batch orders?

Yes, spot printing can be done for small-batch orders.

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